Returns and Refunds
Return Policy:
We’re committed to providing you with the best quality products and an exceptional shopping experience at rauaaofficial.com, operated by Modiste Trading Company FZE. If, for any reason, you need to return your purchased item, we’re here to help. Please review our return policy carefully.
Refunds and Cancellations:
Once your order has been confirmed, we won’t be able to offer refunds or honor cancellations. This policy is in place to ensure the efficiency of our operations and maintain the high standards that we set for our products. We appreciate your understanding in this regard.
Our Commitment:
Please know that we thrive to provide you with the best quality and products to ensure complete satisfaction. We take pride in every item we create, and we’re dedicated to delivering excellence with each order. Your trust and loyalty are important to us, and we thank you for your continued support.
Exception for Damaged Items:
While we do not offer refunds or cancellations for confirmed orders, we stand behind the quality of our products. In the rare event that a damaged item was delivered, please contact us immediately. In such cases, all expenses related to the return will be borne by Modiste Trading Company FZE. We want to ensure that your shopping experience remains as delightful as possible.
Thank you for being a part of our journey. Your satisfaction and happiness inspire us to keep striving for excellence.
Contact Us
If you have any questions, concerns, or inquiries regarding our Returns and Refunds Policy, please contact us using the information below:
Email: info@rauaaofficial.com
Contact Number: +971 52 429 7925
